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I am registered with the ICO (Information Commissioners Office), which means I need to tell you what data I am collecting from you and what I intend to do with it.


What data do I keep and why do I need it?

  1. I will collect basic information that helps me get to know you and that will help us therapeutically.

  2. I will also collect contact information as a way of contacting you regarding our sessions. I will mainly use the method you first contacted me on but if I can’t reach you, I will try a different method.



Name                                                    Counselling history                                                     Session summary

Date of birth                                         Relationships and progeny                                        Occupation

Address                                                Difficulties                                                                    Email address

Telephone number                              Age                                                                              Prescribed medication

Gender                                                 Medical conditions                                                      Registered GP


Will I share your data and if I do, who will I share it with and for what purpose?

  1. It is very unlikely I will share your data. I will not sell it on or use it for unethical reasons.

  2. If  I  do  share  information  about  you,  I  will  always  aim  to  discuss  it  with  you  first,  unless  the  situation  requires  an  immediate  response.  If  I  am  required  to  release  information  before  discussing  it  with  you,  I  will  inform  you  at  the  earliest  opportunity  (except  in  the  case  of  information  relating  to  terrorism,  drug-trafficking  or  money  laundering). I  will  never  share  your  data  for  any  reason  other  than  the  reasons  stated  above. 

  3. I have monthly supervision with another qualified therapist. The consultation process is for my practice/development. In order to protect your privacy, I will refer to you by your first name, but all other information will be kept anonymous.

  4. I have also organized a Therapeutic Will. In the unfortunate event I can no longer work with you, a colleague will have access to your details and will get in touch with you.


How will I store your data?

  1. The data on paper is kept in a locked filing cabinet.  

  2. I use an encrypted, secure management software system, Write-up, which holds all of your information.

  3. When you send an email to me at, your information is kept on my Gmail account and a secure cloud server, which is accessed by a password or passcode operated computer, phone or iPad.

  4. I have a separate mobile phone, which is used for work. All telephone and text messages to my work number are left on an EE answerphone service and the voice messages are deleted after 7 days. These messages are accessed by my work mobile phone, which is passcode protected.



How long will I store your data for and how will I dispose of it?

  1. If you choose not to continue with counselling after your assessment session, your information will be disposed of 2 weeks after as confidential waste. 

  2. If we start to work together, I will keep your information for 5 years, which is the time frame my insurance company requests.


Your rights

You have the following rights…

  • To be informed what information I hold (i.e. this document).

  • To see the information I hold about you (free of charge for the initial request).

  • To rectify any inaccurate or incomplete personal information.

  • To withdraw consent to me using your personal information.

  • To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).


If you are not happy with the way I use your data, you can complain to ICO at or phone them on 0303 123 1113.






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